How Clients Initiate Cancellations
Clients can initiate a cancellation anytime by following these steps.
- Select the “Manage Account” button in the top right corner.
- Select “Your Credits & Plans”
- Navigate to the plan you wish to cancel
- Select the three dots menu
- Select “Cancel Plan”
- Choose the Reason for cancellation
- You may add additional comments regarding the request
- Select “Cancel Plan”
Once submitted, the studio will receive an email notification. Management will cancel your plan.
